Expert, friendly advice to help you find the best hot tub and retailer for your needs.
It is my personal opinion, having worked in technical, warranty and sales management positions for four Canadian Spa manufacturers, and after having extensively reviewed the remaining manufacturers, that while each has unique selling features, most larger North American Manufacturers producing hot tubs for specialty retailers (as opposed to box stores) are relatively close to each other in regards to quality, price & warranties. They have to be as it’s an extremely competitive market.
Once you figure out which line has the best look, feel and value for YOU, the real decision comes down to finding a retailer that you feel comfortable with and who has a proven track record in after market care. Distance is important as there can be travel or trip fees. You want to make sure to be clear and feel good about the level of service that you can expect to receive after the sale and for the years to follow.
This is one of the most important hot tub decisions you will make. - Lorenz Plourde
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